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What is an Accredited Customer Service Representative and how do you become one?
For example, when converting a quote into a policy, it’s the Accredited Customer Service Representative’s duty to meticulously verify the relevant information, update policy terms, and adhere to stringent company protocols. This is essential to ensure a seamless transition from a client’s inquiry to a bona-fide insurance policy agreement. Source link
Exxon loses $25 million insurance battle over umbrella policy exclusion
The dispute stemmed from an April 2013 explosion at Exxon’s Beaumont, Texas refinery during a maintenance project. Exxon had contracted Brock Services, Ltd. to provide scaffolding services. Under the service agreement, Brock was identified as an independent contractor and was required to obtain insurance coverage, including workers’ compensation, employer’s liability, and commercial general liability (CGL)…
University loses appeal over wage-loss benefits in spinal injury case
A state medical employer argued its injured nurse could still work – but the court didn’t buy it. Here’s what it means for workers’ comp carriers and claims teams Source link
Francis Johnson on overcoming challenges in the E&S Market
Johnson also provided an in-depth look at the growth of the E&S market, with premiums reaching an impressive $39.5 billion in mid-2024. He pointed out the key drivers behind this growth, such as the increasing frequency of natural catastrophes. “Excess and surplus lines can be nimble and move fast,” he explained. “That allows us to…
Why M&A is booming in specialty insurance
Farrah Ata (pictured), a property and casualty insurance broker for Willis Towers Watson’s M&A practice, has had a front-row seat to these shifts. From automated manufacturing to cyber benchmarking tools, her work reveals how insurers are building tailored verticals for risk lines that didn’t exist ten years ago – and using that infrastructure to accelerate…
Aviation insurance sending mixed signals in Q1 2025 – Gallagher
Gallagher has released its Q1 2025 edition of Plane Talking, offering a detailed assessment of aviation insurance market conditions, claims activity, and underwriting sentiment across sectors including airlines, aerospace manufacturers, general aviation, and space. Source link