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Most consumers not sold on fully digital insurance experience – Insurity
Customer attrition linked to unsatisfactory tech experiences and service gaps Source link
What the medical liability crunch means for brokers
For wholesale brokers like Dennis Fox (pictured), who specializes in healthcare placements at Brown & Riding, the squeeze is palpable. A decade into the business, he’s juggling rising costs, evolving retailer relationships, and shrinking carrier appetite. From youth nonprofits to long-term care, placements are becoming more unpredictable. Source link
Judge dismisses ERISA class action over Wells Fargo’s prescription drug benefit practices
The plaintiffs—Sergio Navarro, Theresa Gamage, Dayle Bulla, and Jane Kinsella—are former Wells Fargo employees and former participants in the Wells Fargo & Company Health Plan (“the Plan”), a self-funded employee welfare benefit plan governed by ERISA. They sued on behalf of themselves, other similarly situated participants, and the Plan itself. Source link
Insurance moves: Trident Reciprocal Exchange and MSIG USA
Beirne, who brings more than 20 years of experience in commercial insurance and Insurtech, will oversee MSIG USA’s actuarial function. His role will include managing reserving, pricing strategy, capital modelling and portfolio analytics. Beirne joins the company from Cover Whale, where he also served as chief actuary. Source link
Rewriting the risk map | Insurance Business America
A key part of the underwriting process—and a major factor in determining property eligibility and pricing—is a community’s ISO Public Protection Class (PPC). The PPC program, developed by ISO, evaluates a community’s fire protection capabilities, including emergency communications, fire department readiness, water supply, and community risk reduction efforts. Source link
Revealed – how many California homeowners are underinsured
Wildfires have exposed insurance deficiency in the state Source link