Five ways to achieve a great insurance customer experience

The real cost for drivers in Colorado’s auto insurance market includes legal system abuses, catastrophic hail damage, impaired driving, and high repair costs, she said. “Colorado ranks 42nd for wildlife crashes, and adding a fee to address that won’t move the needle on what consumers actually pay,” Walker said. Source link

Mediobanca, based in Milan, holds a 13% stake in Generali, making it the insurer’s largest shareholder. The holding has been a point of contention between Mediobanca and other major investors in Generali, including the family of the late Leonardo Del Vecchio and businessman Francesco Gaetano Caltagirone. Both investors also hold stakes in Mediobanca and have…

In March, Utah Insurance Commissioner Jon Pike filed a petition alleging that Sentinel Security Life Insurance Co., Haymarket Insurance Co., and Jazz Reinsurance Co. were insolvent, had violated state insurance regulations, and failed to comply with department directives.   Source link

California also experienced the largest single incident included in the analysis. From April 2021 to January 2024, member data from Blue Shield of California was shared with Google for advertising purposes, affecting an estimated 4.7 million individuals. While the company stated that no malicious actors were involved, the data shared included information such as plan…

The Supreme Court ruled, however, that Farmers met its legal obligations by using notice language approved by the state’s Department of Consumer and Business Services (DCBS). The court said insurers that adopt agency-approved wording are not liable for omitting portions of the statute, affirming that the legislature intended for such approval to serve as compliance….

Proponents argue that the bill is necessary to protect older drivers from unfair rate increases, particularly as Louisiana grapples with high auto insurance premiums. According to the report, the bill has faced opposition from the insurance industry, with the American Property Casualty Insurance Association (APCIA) asserting that it unnecessarily duplicates existing regulations. Source link