From fax to fintech: dragging commercial insurance into the digital era

From fax to fintech: dragging commercial insurance into the digital era


Online quoting tools have sped up small-business workflows, but mid-sized commercial accounts still face outdated processes and manual bottlenecks. In Florida’s high-risk market, even routine tasks like retrieving loss runs or explaining exclusions can carry serious liability. As carriers lean further into automation, Iten warns, brokers are often left to manage the consequences.



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