Most insurance companies will “fail the AI test”: Lemonade CEO
“The only way for AI to be successful in the organization, beyond being a tool that people use to write things and query, is if you prepare for it,” Schreiber said. “AI, like people, needs to be trained. It needs feedback. It needs to be managed. It needs people looking over its shoulder and saying ‘yes’ and ‘no.’ If you build that platform, AI adoption will come.”